We are currently taking part in the extended hours option, which means that we are also open some mornings from 07:30 and one evening each week until 20.30 for pre-booked appointments only. Please contact reception for further information.
These surgeries are aimed specifically at patients who commute and cannot easily get time off from work during normal surgery appointments.
The commuter surgeries are staffed by GPs and Practice Nurses from the practice working on a rota basis. Therefore there will sometimes be a male GP and sometimes a female GP. Please check when booking an appointment.
These commuter clinics are held at Bridgewater House. Meriden Branch is also taking part in the extended hours option. Please refer to the opening times below for more details. The surgery will be open for collection of prescriptions, or patients handing in correspondence for a GP. Please note however that these extended hours surgeries are NOT emergency surgeries, for which the Out-of-hours service remains responsible.
The surgeries’ telephone switchboards are opened at 08:00 and closed at 18:30, after which time the answerphones are switched on.
When We Are Closed
On weekdays between the hours of 18:30 and 08:00, and all day and night on weekends and bank holidays, services are commissioned by the West Hertfordshire PCT and provided by NHS 111.There are no local Walk-In Centres at present.
If you think you need medical treatment out of normal hours, you have a choice:
If you have a life threatening medical emergency please dial 999
If you require urgent medical assistance which cannot wait until the surgery re-opens please call NHS 111.
If you are telephoning from outside NHS Hertfordshire or where the NHS 111 service is unavailable please call 03000 333 333.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
Treat yourself at home
Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
Click here for information on using the right NHS service for your symptoms so you can be seen and treated by the right health care professional first time.
You can also search for details of your nearest minor injuries unit, urgent care centre, or in the case of a serious illness or injury, your nearest emergency department.
It is also important that if you have a minor condition, you use services like your local pharmacy, GP surgery or GP out of hours service, rather than an emergency department – which is designed to treat people with very serious conditions only.
Herts Help - This organisation is here to listen and help you find independent support, guidance and information you need to make the most to get the most out of life. They provide advice and help on the following;