Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for 1 of 4 reasons:
Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Read general information such as:
Exciting Announcement - Practice Merger
Coach House Surgery and Park End Surgery are pleased to announce that from 1st April 2018 we will be combining to form one larger practice across three sites, at Bridgewater House, North Approach and the Meriden. PATIENT DATA MERGING WILL BEGIN FROM JULY 2017. CLICK BELOW FOR INFO:
Merger information Merger FAQs
Please complete our Friends & Family Test
Named GP for all patients
We are currently taking part in the extended hours option, which means that we are also open some mornings from 07:30 and one evening each week until 20.30 for pre-booked appointments only. Please contact reception for further information.
These surgeries are aimed specifically at patients who commute and cannot easily get time off from work during normal surgery appointments.
The commuter surgeries are staffed by GPs and Practice Nurses from the practice working on a rota basis. Therefore there will sometimes be a male GP and sometimes a female GP. Please check when booking an appointment.
These commuter clinics are held at Bridgewater House. Meriden Branch is also taking part in the extended hours option. Please refer to the opening times below for more details. The surgery will be open for collection of prescriptions, or patients handing in correspondence for a GP. Please note however that these extended hours surgeries are NOT emergency surgeries, for which the Out-of-hours service remains responsible.
The surgeries’ telephone switchboards are opened at 08:00 and closed at 18:30, after which time the answerphones are switched on.
15:45 - 18:30
The branch surgery is manned by different GPs on rotation, and is used for general GP appointments and a limited range of nursing procedures.
On weekdays between the hours of 6.30pm and 8.00am, and all day and night on weekends and bank holidays, services are commissioned by the West Hertfordshire PCT and provided by NHS 111.There are no local Walk-In Centres at present.
If you think you need medical treatment out of normal hours, you have a choice:
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
There is a wide range of NHS services available in Hertfordshire but we know that sometimes it can be difficult to know which one to use, or where to go if you feel ill.
Click here for information on using the right NHS service for your symptoms so you can be seen and treated by the right health care professional first time.
You can also search for details of your nearest minor injuries unit, urgent care centre, or in the case of a serious illness or injury, your nearest emergency department.
It is also important that if you have a minor condition, you use services like your local pharmacy, GP surgery or GP out of hours service, rather than an emergency department – which is designed to treat people with very serious conditions only.
To gain more information on any of the local services provided, please click on their logo below:
Herts Help - This organisation is here to listen and help you find independent support, guidance and information you need to make the most to get the most out of life. They provide advice and help on the following;
As One - This organisation provides health and social care for people with mental health, physical ill health and learning disabilities across Herts.
They provide the below services;
Carers in Herts- This organisation provides support, advice and services for all carers in Hertfordshire.
They provide the below services:
Click to our Carers page for further information on Finance, Law and support groups available to you and click Here for information on registering as a carer.
If you need medical help fast, but it isn't a 999 emergency, you can now call NHS 111.
NHS 111 will assess you, provide advice and direct you straight away to the local service that can help you best. NHS 111 is available 24 hours a day, 7 days a week and calls are free, including from mobiles.
For more information visit www.nhs.uk/111
Please note the surgery will be closed for the upcoming bank holidays. You may also need to check local pharmacy opening times if you need prescriptions.
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